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Why is it useful to include help or FAQ sections within the bot?
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Reduces the need for live support and saves cost.
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Empowers users to solve basic issues independently.
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Boosts confidence and reduces hesitation to engage.
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09-27-2025, 10:15 AM
(This post was last modified: 09-27-2025, 10:16 AM by randomuser5.)
Supports onboarding for new players inside the chat.
What performance metrics indicate that a Telegram casino bot is user-friendly?
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High session duration and repeat usage.
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Low drop-off rate in key flows (like registration).
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High click-through rate on buttons and menus.
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09-30-2025, 08:02 AM
(This post was last modified: 09-30-2025, 08:03 AM by greenforest03.)
Positive user feedback and support ticket reduction.
How can user feedback be integrated into bot design improvements?
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Include quick polls or feedback buttons inside flows.
Designing and Optimizing User Experience in Telegram-Based Casino Bots
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