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How can I detect if a VoIP provider is giving me fake ASR/ACD statistics, and what methods help verify true performance?
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Send your own test traffic and compare it with the reports the provider gives discrepancies are a red flag.
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Request real-time access to CDR data or a monitoring dashboard transparency builds trust.
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If the stats look 'too perfect' (e.g., 100% ASR, 90s ACD across all destinations), it's likely fabricated or filtered data.
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Use independent tools to analyze traffic behavior over time, not just during short test windows.
How can I detect if a VoIP provider is giving me fake ASR/ACD statistics, and what me
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