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Is it safer and more effective to work with a single trusted VoIP supplier or to diversify between multiple providers?
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Working with one provider simplifies operations billing, support, and troubleshooting are centralized.
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However, it introduces risk. If that supplier has a failure or blocked routes, your traffic may come to a full stop.
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Many businesses work with 2-3 core suppliers per region. This creates resilience and improves pricing leverage.