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I want to open a small call center. Which VoIP hardware do I need at minimum?
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It depends on your scale. Typically, you need one VoIP gateway (FXO/FXS) or a few IP phones plus software phones.
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If you need many external lines, consider E1/T1 cards or more professional gateways.
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Don’t forget good headsets for operators—that’s also crucial for comfort.
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