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Should VoIP businesses rely on auto-routing systems, or is manual routing better for performance and profitability?
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Auto-routing can dynamically distribute traffic across multiple routes, saving time and improving load balancing, especially with many destinations.
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Manual routing gives operators more control over quality, which is critical for high-value clients or sensitive destinations.
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A hybrid system auto-routing with manual overrides is often the best solution. It allows flexibility while maintaining control.
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Choosing between the two depends on your scale: small operators may prefer manual, while large-scale setups benefit from automation.