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Why do some VoIP routes show unusually short call durations, and how can these issues be addressed?
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Short calls often result from poor routing, fake answer supervision, or upstream providers dropping calls too early.
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Fake answer supervision means calls are billed as answered when the yare actually silent or disconnected check for silence at the start of calls.
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Low ACD (Average Call Duration) combined with low ASR (Answer-Seizure Ratio) is usually a sign of poor route quality or possible fraud.
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To fix it, change suppliers, test alternative routes, and monitor CDRs for specific failure patterns or anomalies.
Why do some VoIP routes show unusually short call durations, and how can these issues
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