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Do VoIP providers impose daily limits on call volume, and how should you plan for such traffic caps in your operations?
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Yes, many providers especially NCLI or low-cost ones set daily limits on minutes or concurrent calls to manage risk and capacity.
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Daily traffic caps on test or new accounts are common, often ranging from 500 to 1,000 minutes per day always confirm in advance.
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Ask if Fair Usage Policies (FUP) apply. If exceeded, the provider might throttle, block, or penalize traffic without notice.
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For high-volume needs, negotiate upfront. State your daily targets and ask for guaranteed capacity with SLA-defined thresholds.