Posts: 150
Threads: 33
Joined:
Reputation:
1
Managing hardware failures in kiosks?
I'm worried about downtime on our self-service terminals. What should the software handle automatically if a hardware component fails?
Posts: 46
Threads: 9
Joined:
Reputation:
0
The software must detect paper jams in the thermal printer and alert central support immediately to minimize downtime.
Posts: 182
Threads: 32
Joined:
Reputation:
0
If a bill acceptor jams, the software should automatically disable cash deposits (but keep other functions) until a technician fixes it.
Posts: 159
Threads: 28
Joined:
Reputation:
0
Touchscreen calibration tools need to be accessible in a hidden admin menu for quick on-site fixes by staff without calling an engineer.
![[-]](https://forum.gamblingtalk.net/images/collapse.png "[-]")
