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What are the advantages of integrating CRM systems with betshop software?
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CRM integration improves targeting and segmentation for promotional campaigns.
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Operators can personalize user experiences based on detailed behavioral data.
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Centralized user profiles allow for better service, tracking, and marketing efficiency.
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It enhances retention and builds loyalty with rewards based on user history.
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What features should you look for in a CRM system tailored for betshops?
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Ensure it syncs with betting activity in real time for accurate data handling.
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Look for tools that allow personalized campaign creation and automation.
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Advanced segmentation should include filters for frequency, bet volume, and win/loss ratio.
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It must comply with GDPR and local data protection laws to ensure privacy and security.