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02-03-2025, 10:13 AM
(This post was last modified: 02-07-2025, 10:09 AM by quietstorm1.)
What benefits did you get from integrating kiosks with your back office and CRM?
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Before, I had no idea how many active users I had or which services were the most popular. Now I can see it all in one report and plan promotions more precisely.
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It was important for me to see which kiosks make the most money. Integration provides real-time analytics—I see sales stats right away.
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I noticed it became easier to work with customer data. For example, if someone has bonuses or discounts, they automatically show up on the kiosk screen.
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Синхронизация в режиме реального времени между киосками и CRM сократила количество обращений в службы поддержки клиентов на 35%, одновременно повышая эффективность продаж благодаря персонализированным предложениям, основанным на истории покупок.
Integration benefits?
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