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What are the pros and cons of per-second vs. per-minute billing models in VoIP agreements?
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Per-second billing offers precision and is ideal for customers who make a high volume of short-duration calls, such as call centers.
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Per-minute billing typically rounds up calls, increasing revenue for the supplier especially profitable when average call durations are low.
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Common formats like 60/60 or 30/6 define how call durations are rounded, and its important to negotiate the best terms based on your traffic pattern.
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For high-traffic scenarios, its possible to negotiate hybrid or custom billing increments that balance fairness and profitability.