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When testing a new VoIP supplier, what is the ideal traffic volume and duration to accurately assess route quality?
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Send around 500-1000 calls or 30-50 minutes of traffic spread across different destinations to detect quality variations.
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Spread test calls over multiple times of day to catch peak-hour performance and avoid misleading results.
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Avoid evaluating based on fewer than 50 - 100 calls some suppliers optimize for short test windows to appear better than they are.
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Always monitor metrics like ASR, ACD, PDD (Post Dial Delay), and user experience during testing.
When testing a new VoIP supplier, what is the ideal traffic volume and duration to ac
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