Posts: 94
Threads: 31
Joined:
Reputation:
0
Why is codec compatibility important when selecting a VoIP termination provider, and what risks arise when it's mismatched?
Posts: 120
Threads: 23
Joined:
Reputation:
0
Codec mismatch can lead to transcoding, which introduces latency and degrades voice quality significantly especially noticeable in real-time calls.
Posts: 103
Threads: 24
Joined:
Reputation:
0
If your system is optimized for G.729 and the supplier doesnt support it, the result may be robotic or choppy audio unless transcoding is handled properly.
Posts: 109
Threads: 20
Joined:
Reputation:
0
G.711 provides better audio quality but consumes more bandwidth, which may not be suitable for low-bandwidth environments like mobile networks.
Posts: 94
Threads: 31
Joined:
Reputation:
0
Always check codec support during onboarding. Mismatched codecs can make even premium routes sound poor and lead to client dissatisfaction.