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Interface and usability: customer convenience at kiosks

#11
What accessibility features should be integrated into modern kiosk interfaces?
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#12
Text-to-speech and adjustable text size make content accessible for visually impaired users.
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#13
Interfaces should support color-blind friendly themes and high contrast modes.
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#14
Design should account for different heights, including use by wheelchair users.
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#15
Audio instructions with volume controls help support users with reading difficulties.
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#16
How can kiosk operators collect and analyze UX feedback from users?
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#17
Include optional post-use surveys directly on the terminal.
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#18
Allow quick rating buttons with emojis or stars at the end of sessions.
Reply
#19
Use QR codes linking to web feedback forms for follow-up comments.
Reply
#20
Train on-site staff to observe and report frequent issues or complaints.
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